General Terms for Integration Licenses
These terms apply to the purchase and use of Document People's integration licenses.
1.Right of use
Document People grants the purchaser the right to use the integration for the agreed period. This right of use may not be transferred. The right of use ends if the purchaser fails to fulfil its obligations, including payment. Document People warrants that the software products do not infringe third-party patents, copyrights or other proprietary rights. The purchaser may not, and may not permit others to, use, copy, modify or otherwise transfer or use the Licensed Object in whole or in part other than as specified in this Agreement. The purchaser may accordingly not – whether itself or through a third party – decompile or disassemble the program product or any associated accessories. The purchaser may not assign, sublicense, rent, lend or otherwise allow anyone other than the purchaser's own companies – whether directly or indirectly, for or without payment – to dispose of or otherwise dispose of the licensed object.
2.Right to complain
Provided that the purchaser has used the software in a prescribed operating environment and in accordance with the rules in the manual and technical documentation, the supplier warrants that the integration substantially complies with the specifications set out in the documentation for as long as the agreement is active. Document People's warranty does not, however, mean that the supplier guarantees that the licensed product is entirely free of program errors. The purchaser accepts that such freedom from software errors cannot be achieved in the software industry.
3.Complaints
Complaints must be made in writing in order to be relied upon. Document People's participation is conditional on the purchaser sending the necessary material at its own expense, so that the discrepancy can be reproduced by the supplier or its representatives.
4.Right to correct errors
Document People corrects deviations from the program specifications for the licensed object, provided that the deviations are material and constitute an obstacle to normal use of the licensed object.
5.Support
Support issues are reported to support@documentpeople.dk with a detailed explanation and screenshots. Any enquiry to the support email is considered an "order confirmation regarding support". The actual support service is billed based on time spent, in increments of every 15 minutes started, at Document People's current hourly rate, currently DKK 1,340.
6.Limitation of liability
Beyond what is set out in clauses 2 and 4, Document People has no further liability for the function or quality of the licensed object. The purchaser's rights in the event of defects are fully described in this agreement. Document People is accordingly under no circumstances obliged to provide any other compensation to the purchaser on the basis of defects in the licensed object. Document People is furthermore not liable for damages, whether direct or indirect, that the purchaser may claim, for example in connection with loss of income, unexpected costs, loss of or impact on other data, damage to third parties, etc. If the purchaser has violated the rules regarding the licensed object in breach of this agreement, Document People is released from all liability.
7.Start-up, payment and payment terms
All start-up payments for the licence must be paid once Document People has entered into the agreement. The licence fee is invoiced annually in advance. The start date of the agreement is when the licence is installed. Payment terms: 8 days.
8.Validity period of the licences
The agreement runs for a period of 12 months. The agreement may be terminated with 2 months' written notice, to expire at the end of a full period. Document People may, however, terminate the agreement/right of use if the purchaser breaches the agreement, for example through non-payment, and only after normal reminder procedures.
9.Transfer
Document People is at all times entitled to transfer all or part of its rights under the Licence Key to a third party.
10.Venue
In the event of legal proceedings, the purchaser is obliged to appear in the district court closest to Document People.
11.Use of the licence
The customer may not violate, circumvent, extract or modify the source code, carry out partial or total reverse engineering, decompile, disassemble or in any way alter any part of the application's security mechanism, modify, lend, sell, distribute or create works derived from the application.
12.Intellectual property rights
All rights, title and interest in and to the application, including but not limited to the service, graphics, user interface, scripts and software used to implement the application, belong to Document People.
13.Extension of the contract
The agreement and the associated services are automatically extended by 12 months at a time, until one of the parties terminates the agreement in writing with 2 months' notice to expire at the end of a period.
14.Purchaser's notice of termination
The purchaser may terminate the contract at any time during the agreement period. In the event of such termination, the purchaser is not entitled to a full or partial refund of the prepaid licence fee, and the supplier is entitled to settle any remaining payments for the remainder of the agreement period.
15.Price increases
Document People has the right to adjust the licence agreement annually by five percent (5%).
Questions about the terms?
Contact us if you need clarification of the terms for your integration license.